Manager Sustainability

Job Purpose

A regional role who partners with our cross-functional team to improve vendors and factories’ compliance performance and to meet 2030 sustainability goals.

Job Description

Responsibilities include managing social performance, ensuring compliance, and enhancing sustainability practices across the organization.

Job Responsibilities & Duties

Social performance

• Project management on human rights due diligence and traceability projects.
• Research and recommend compliance and sustainability best practices within the industry/region.
• Build effective relationships with in-country office teams to drive improvements at partner factories.
• Manage service providers related to due diligence and traceability work.

Social impact

• Ensure WSI meets its worker wellbeing goals by 2030.
• Collaborate with Director/Manager Sustainability to develop Social Impact strategies and share updates on progress.
• Manage relationships with Social Impact nonprofit partners.
• Work closely with in-country Sustainability Managers to implement Social Impact initiatives.
• Oversee communication and updates of Social Impact initiatives across all WSI brands.
• Research and pilot new programmatic opportunities.

Communication and engagement

• Represent WSI in multi-stakeholder groups and external engagements.
• Escalate potential crisis situations to management when necessary.
• Manage regular reporting requirements as directed by management.

Key Attributes

• High level of personal and professional integrity and ethics.
• Passion for business with purpose and positive social/environmental impact.
• Global perspective with cultural sensitivity.
• Ability to influence at all organizational levels.
• Excellent written and verbal communication skills.
• Collaborative team player.
• Creative, energetic, and motivated spirit.

Competencies & Experience

• Bachelor’s degree in Sustainability, Social Studies, or related field.
• 8+ years of experience in social responsibility (audit firm or retailer).
• Strong communication and presentation skills.
• Proactive information-seeking skills.
• Adept at understanding challenges and developing responses.
• Ability to work independently and in diverse groups.
• Networking, influencing, and resource utilization skills.
• Demonstrated leadership and mentoring capabilities.
• Proven project/team leadership experience.
• Fluency in written and spoken English.

About Us

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings, with a presence across the globe. Our diverse brands include Williams-Sonoma, Pottery Barn, and West Elm, focusing on high-quality products and exceptional customer service. With revenue exceeding USD 8.7 billion, our multi-brand, multi-channel approach is supported by advanced technology and talented teams. The Singapore regional office was established in 2008 and employs over 160 associates across various functions. We are committed to inclusive hiring practices, providing equal opportunities based on merit.